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We Decode Customer Experience

At Jilan CX solutions, we bridge the gap between insights and innovation. Our comprehensive services in mystery shopping, training, and surveys empower businesses to thrive in a competitive landscape. Discover how we can elevate your brand today!

‘Jilan cx solution' is a specialized customer experience consulting firm dedicated to helping businesses understand, measure, and enhance every customer interaction. Through data-driven mystery shopping and experiential audits, we deliver insights that transform service quality into customer loyalty.

About Jilan CX Solutions

The mission of Jilan CX Solution is to provide cutting-edge solutions that drive success for businesses across various industries. With a global presence and a dedicated team of experts, we specialize in mystery shopping, training, and food safety consulting. Our commitment to quality ensures that our clients receive unparalleled service tailored to their unique needs.

25

projects

50

international brands

75

locations & branches

100

evaluators

Our Core Values

Integrity

We uphold the highest standards of honesty and transparency in all our dealings. Trust is the foundation of our relationships.

Innovation

We continuously seek new and effective methods to deliver value to our clients. Creativity drives our strategies.

Client-Centricity

We prioritize our clients' needs and work tirelessly to exceed their expectations. Your success is our success.

Our Services

Comprehensive Marketing Solutions

We offer a range of services designed to enhance your marketing efforts and customer engagement.

Mystery Shopping

Gain invaluable insights into your customer experience with our tailored mystery shopping programs.

Training Programs

Empower your team with our professional training sessions that cover essential skills and industry best practices.

Surveys & Feedback

Collect and analyze customer feedback to drive improvement and satisfaction within your business.

Food Safety Consulting

Ensure compliance and safety in the food industry with our expert consulting services.

Franchising Support

Expand your brand with our franchise consulting and support services.

Empower Your Business with Jilan CX solutions

Unlock the Potential of Your Operations Today!

Management Team

Jasim Mohammed
Director
Arif M Yasin
Operation Manager
Mohammed Saif Al Harrasi
Marketing Manager
Suneesh Kuniyil
Finance Manager

FAQs

We provide a range of services including Mystery Shopping, Training, Surveys, and Food Safety evaluations to help businesses improve their customer experience.

You can easily contact us through our online form or by using the phone numbers and email provided in the Contact section.

We are operating all around the Globe remotely and have own infrastructure and team physically available all over Gulf region.

Mystery shopping
 uses trained, anonymous evaluators who act as customers to assess a business's service, quality , and overall experience. Their objective feedback provides companies with unbiased insights to identify issues, ensure brand standards, and improve the customer journey.

Yes, we offer both one-time services as well as ongoing partnerships. Please contact us to discuss your specific needs.

Absolutely. We take your privacy very seriously and comply with all relevant data protection regulations.

Register As Freelance Shopper with Jilan CX

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Get in Touch

We'd love to hear from you! Whether you have a question about our services, need assistance, or simply want to chat. Fill out the form below and we will get back to you promptly.

Address

Al Hail South,

112 Al Seeb - Muscat

+968 77526692